About Manora Care

Support that stays

Manora Care provides support for people with disability: Supported Independent Living, in-home support and community participation. We keep teams small and steady, so the people who support you get to know you.

A young woman with Down syndrome laughing with her father over a pot of tea at a garden cafe.

Our story

What we do, and why

Good support is steady. It is the same few faces, the same promises kept week after week, and a team that remembers how you take your tea and which days are harder than others.

Manora Care exists to provide that kind of support. We help with daily life at home, in a shared home or your own, and with getting out to the people and places that matter to you.

We would rather support fewer people well than stretch a team too thin. That shapes how we match workers, how we plan rosters and how honest we are when we are not the right fit.

Our name

Manora is inspired by the Latin manere, to stay or remain. For us it is a reminder of what good support feels like: people who stay, and support that stays with you as your life changes.

What we provide

Three kinds of support

What we believe

Our values

Steady

The same small team, turning up when they said they would, so support feels familiar.

Respectful

Your home, your routines, your way. We learn how you like things done and follow your lead.

Honest about fit

If we cannot staff your support well, we say so plainly, and help you think about who could.

Your choice

You choose who supports you, and you can change your mind. Support never depends on where you live.

A young woman with Down syndrome writing on a weekly planner at the kitchen table with a support worker.

How we work

Small teams, careful matching, plain agreements

  • Small, steady teams. A small group of workers gets to know you, so you are not explaining yourself to someone new every week.
  • Matching that matters. We match workers on interests, personality and the way you like to be supported, not only on who is free. You can ask for a change at any time.
  • Plain-language agreements. Before anything starts, you see what support you will get, when, and at what price, in words that make sense. If another format would help, such as Easy Read, ask us.

How getting started works

The Manora group

Support and housing, kept separate

Manora Care is the support services brand of the Manora group. Its sister brand, Manora Living, provides housing.

The two are kept apart on purpose. Support from Manora Care never depends on where you live, and a home with our sister brand never depends on using our support. You can choose one, both or neither. How we protect your choice.

Standards

Registration and quality

Registered NDIS provider (Manora Group Pty Ltd), registration ID 4-MCXSW85

Our standards page explains our NDIS registration status, the rules every NDIS provider must follow, and what you can expect from us, in plain words. Read our standards.

You can give us feedback or make a complaint at any time, and you can always go straight to the NDIS Quality and Safeguards Commission on 1800 035 544.

Let’s talk about the support you want.

Tell us a little about you or the person you support. We reply promptly, and there is no cost or commitment to talk.