Decision guide

Find the right support

Four short questions. At the end, we suggest which of our three services could fit what you want, and explain why. It takes about a minute.

Two housemates cooking dinner together in a shared kitchen, one in a wheelchair stirring a pot, with a support worker.

Four questions

What do you want from your week?

Choose the answer that sounds most like you. If you are answering for someone else, answer as they would.

Question 1 of 4Where do you live now, or want to live?
Question 2 of 4How much support do you need each day?

A rough idea is fine. There is no wrong answer.

Question 3 of 4What do you want more of?
Question 4 of 4Who is asking?

Your answers stay on this page. To match them to a service, use the table below: find the row that sounds most like you.

At a glance

If this sounds like you, look at...

The same guidance as the questions above, in one table.

Situations and the services that could fit them
If this sounds like youLook at
You want to move out of the family home and live with support on hand every day.
You already live in a shared home and want steadier, more familiar support there.
You live with family or on your own, and want help with personal care, meals or the house.
You want to build skills at home, like cooking, budgeting or managing a routine.
You want to see friends, try new activities, or get to work or study.
You want more confidence getting around, such as using public transport.
You want help at home and more of a life outside it.
You live with support every day and want more time out in the community too.

The three services

What each one is for

Prefer short sentences and pictures? Read our Easy Read guides.

Questions

About this guide

Will this tell me if I am eligible for the NDIS or for a support?

No. The guide only points you to services that might fit what you want. The NDIA decides eligibility and what is funded in a plan.

Can I use more than one service?

Yes. Many people combine them, for example in-home support during the week and community participation on weekends.

Are my answers saved or sent to you?

No. Your answers stay in your browser and are cleared when you leave the page. Nothing is sent to us unless you choose to get in touch.

What if none of these fit?

Tell us what you are looking for anyway. If we cannot help, we will say so plainly and, where we can, suggest where to look.

Not sure yet? Let’s work it out together.

Tell us a little about you or the person you support. We reply promptly, and there is no cost or commitment to talk.